Innovation & Quality Manager
Maria is a Manager at Axis Partners, an Innovation and Customer Experience boutique global consultancy. She helps clients to challenge the status quo, driving innovation through structured transformations. Her CRM, CX, innovation, service quality assurance and strategy experience, together with her applied know-how in transformations, makes her an inspiring professional that constantly drives continuous improvement.
Maria’s passion for CX started while studying hospitality in Switzerland and working in three different countries in this industry. With 9 years of experience, her expertise spans across Hospitality, Retail, Real Estate, F&B and Entertainment sectors.